We accept returns for exchange or refund up to 30 calendar days after delivery of the product. After 30 days and for a period of up to 1 year after the delivery date, defective items can be exchanged.
All shipping costs for returns and exchanges are the responsibility of the buyer and are not refundable.
To initiate a return or exchange, contact us at support@NewPower99.ca. Please include your order number and a brief description of the reason for your return.
A warranty is offered only on products that explicitly specify that they are warranted. The date of warranty begins on the date the product is sold and continues for the period of time specified as the period of warranty after which time the warranty is void and no longer valid. The warranty obligation of the seller for a product ceases when a product's warranty period has passed.
A valid warranty obliges the seller to do nothing and provide nothing except to exchange a product for a similar one to the extent he is capable of making such an exchange in the case of defect in workmanship or manufacture only. The buyer is not entitled to anything except this exchange. The buyer is not entitled to monetary compensation under any circumstances including but not limited to damage to person or property. In many cases, the warranty is extended by the manufacturer itself and is not the obligation of the seller to fulfill in these cases. The seller reserves the right to decide and certify what is or is not considered a defect in workmanship or manufacture.
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This site and its contents are provided "as is" and without warranties of any kind, whether express or implied. NewPower99.ca provides for a replacement or product purchase price only refund of undamaged products returned to us at our posted address. Such a refund does not include any postal or shipping expenses. To the fullest extent permissible pursuant to applicable law, NewPower99.ca disclaims all other warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. NewPower99.ca does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. NewPower99.ca does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Installation of products from this site may void the original manufacturer's warranty of the device in which the battery is installed. Buyer assumes all risks of battery installation where the original manufacturer recommends against such installation. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
NewPower99.ca shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if NewPower99.ca has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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Use of Site
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